The Short Answer
Yes, and you do not need to work anything out beforehand. Every watch we deliver is paid for at the door, in cash, once it is physically in your hands. You open the box in front of the courier. If it is not what you expected, you hand it straight back and pay nothing. If you keep it, you have 30 days to bring it back to Durrës for an exchange or a refund, and a 1-year guarantee after that.
The part people do not expect: if the steel bracelet arrives with a link or two too many, we take them out at the counter free of charge. That applies to a watch you ordered online exactly as it does to one bought in the shop. You are welcome to walk in for it.
What Protects You When You Order Remotely
You Pay at the Door
Nothing is paid in advance. No deposit, no bank transfer, no card details. The courier takes the cash when the watch is in your hands, which puts the risk of sending something you have not seen on us rather than on you.
You Can Refuse It for Nothing
Open the box at the door and look at it properly. Check the model, the dial and the bracelet against what was agreed. If it is not right, hand it back to the courier without paying. That costs you nothing and there is no obligation of any kind.
Thirty Days to Change Your Mind
If you accept the watch and later think better of it, bring it back to the workshop within 30 days, unworn and in its box, for an exchange or a refund. A courier delivery carries exactly the same right as a purchase at the counter.
We Size the Bracelet Free
Steel bracelets ship long, and links come out in a few minutes on the bench. We do it at no charge, and we do it for online orders too. Come in whenever it suits you, Monday to Saturday, no appointment.
We Size the Bracelet Free, Even If You Ordered Online
This is the thing that makes a remote order a non-issue, and it is worth saying plainly. A steel bracelet is not a fixed object. It is a row of links held by pins, and taking links out is a routine bench job we do several times a day. Every watch bought at the counter gets it, and the owner has been clear that an online order gets it too: you are welcome to come in and have it done even if the watch arrived by courier.
It costs nothing, it takes a few minutes, and you do not need to book. The workshop is on Rruga Aleksander Goga in Durrës, open Monday to Saturday, 8:30 to 20:30. Bring the watch and the links we removed go back in the box with you, in case you ever want them again.
Buying as a gift? A steel bracelet is the easier choice precisely because it is adjustable afterwards. Bring the watch in with the person who received it and we will take the links out while you wait. If you would rather it went out on leather, say so before we send it and we will fit a strap at the counter first.
The Numbers, and How to Get Them
We do not print case diameters on the product pages, but every watch is in the building and we will measure any of them. Message us on WhatsApp with the model reference and we will send back the diameter, the thickness, the lug-to-lug and the strap width, along with a photograph taken that day if you want one.
Case thickness is the number that decides whether a watch slides under a shirt cuff. Anything under 9mm is genuinely slim, 10 to 11mm is standard for a steel watch with a date, and above 12mm the case has real depth to it. The Casio AE-1500WH is a resin sport case and sits well above that, which is part of the look rather than an accident.
Ask before you order. Send us the model reference on WhatsApp and we will measure the watch and photograph it the same day, with no obligation to buy. We would rather answer ten questions than send out a watch that comes straight back.
Lug-to-Lug and Strap Width
Lug-to-lug is the distance from the tip of the top lugs to the tip of the bottom lugs, measured in a straight line. It is the total length of the case, and it is not the same as the diameter: a 40mm case with long straight lugs can measure 48mm end to end, while a 42mm case with short curved lugs can measure 46mm. Brands publish it far less often than diameter, which is why we measure it on request.
Strap width is the gap between the lugs, and it is the number you will actually need later. A replacement strap has to match it exactly, so a 20mm watch takes a 20mm strap and nothing else. If you think you might swap a bracelet for leather at some point, ask us for the strap width when you order and write it down. We keep straps at the workshop and fit them while you wait.
How to Read Product Photos
Every watch on the site is photographed the same way: square, on a white background, under the same lighting. That is deliberate, and it makes the photos useful for comparison rather than for atmosphere. Two models opened in two browser tabs are directly comparable, because nothing about the setup changed between them.
Compare the case against its own bracelet in the same photograph. That proportion is real and it survives the photograph, so a case that looks broad against its bracelet is broad. What a white-background photograph cannot give you is absolute scale, which is exactly why we measure on request instead of asking you to judge it from an image.
We do not shoot watches from angles that make them look larger or more expensive than they are. A photograph that oversells a watch produces a refusal at the door, and a refusal at the door costs us the courier run and the sale.
What Gets Ordered Without a Visit
Some models travel better than others, in the sense that people order them from a photograph and keep them. The quiet ones do best. The Navimarine NMM1011 at 60 euro (5,500 L) is a slim minimalist dress watch with a pale ice-blue dial, applied baton indices and no date window to clutter it, and it is the single most requested watch we send out. The NM001101 in steel at 65 euro (6,000 L) is the same case with a black dial and a date.
On the women's side, the Philippe Lauren Gold Classic at 59 euro (5,400 L) is gold-tone stainless steel with a silver sunburst dial on a five-link bracelet, and the Daniel Klein F at 60 euro (5,500 L) has a soft white sunburst dial with rose gold-tone indices. The Navimarine NVM141-A1 at 65 euro (6,000 L) has a crystal-set bezel and a champagne dial with gold-tone Roman numerals, and it is the one people order for a birthday.
Steel with more shape to it: the NM182-01 at 70 euro (6,500 L) has a fluted bezel and a five-link jubilee-style bracelet, the NM001404 in blue at 75 euro (6,900 L) has an integrated bracelet and a deep blue sunburst dial, and the NT0021-1 at 75 euro (6,900 L) puts a day window at twelve and a date at six on a blue sunburst dial and is rated 5 ATM. The 001808 at 85 euro (7,800 L) carries a 24-hour numbered bezel and luminous round markers.
If presence is the point, the multifunction Navimarines are the large ones: the NAVI 009 Marinemaster and the NT0029-2 at 85 euro (7,800 L) each, and the gold-tone NAVI 009 at 95 euro (8,800 L). Their three subdials show day, date and 24-hour time rather than a stopwatch, so they are not chronographs and we do not sell them as such. For the most legible dial in the cabinet, the Casio AE-1500WH at 67 euro (6,200 L) is a big digital with a stealth negative display, 100m water resistance, an LED backlight and a 10-year battery.
Frequently Asked Questions
Do I need to know a size before I order?
No. Nothing is paid until the watch is at your door, so there is no commitment to undo. Open the box in front of the courier, and if it is not what you expected, hand it back and pay nothing. If you keep it and the steel bracelet is long, we take links out at the counter free of charge, including for watches that were ordered online.
Can you adjust the bracelet if I ordered online?
Yes, and at no charge. Bracelet link removal is free at the workshop in Durrës for any watch bought from us, whether you collected it at the counter or a courier delivered it. Walk in Monday to Saturday, 8:30 to 20:30, no appointment needed. It takes a few minutes on the bench.
Is it safe to buy a watch online without trying it on?
Yes. Our cash-on-delivery process means you pay only when the watch is in your hands, so nothing is at stake before you have seen it. If it is not right, you return it on the spot with no obligation. If you accept it and later think better of it, you have 30 days to bring it back to Durrës, unworn and in its box, for an exchange or a refund.
What is lug-to-lug on a watch?
Lug-to-lug is the distance from the tip of the top lugs to the tip of the bottom lugs, measured in a straight line. It is the total length of the case and it is not the same as the diameter, because lug shape varies between models. Brands publish it less often than diameter. We can measure it on any watch in stock and send you the number.
What happens if the watch is not what I expected when it arrives?
Because we operate cash on delivery, you inspect the watch at the door and pay only if you are satisfied. If it is not what you expected, you hand it back to the courier and pay nothing. Message us on WhatsApp afterwards and we will work out what would suit better from current stock.
Order with Confidence
Tell us the model you want. We deliver anywhere in Albania, you pay the courier at the door, and we size the bracelet free at the counter afterwards even if you ordered online.
Rruga Aleksander Goga · Durrës 2001 · Albania · +355 67 571 6090
We also sell watches. Brand-new men’s and women’s watches from €50, each with a 1-year guarantee. Order on WhatsApp with cash on delivery anywhere in Albania, or try them on at the workshop in Durrës. See what you get at each price.
Published by Iglisi Watch · Durrës, Albania · May 2026.